The medication refill line, 913 946-7813, will be out of service Wed. April 23, from 2-6 p.m. for maintenance. Medication refill activation during this time will still be available in the MHS GENESIS Patient Portal.
Live in the West Region? There is now a referral approval waiver in place through April 30, 2025. Learn More About the Referral Approval Waiver. Also, you have until April 30 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.

Patient Resources

Policies

Department of Defense Medical and Dental Reimbursement Rates

Learn more about being reimbursed for medical and dental expenses

DHA’s Commitment to Serving Every Person with Equal Dignity and Respect

The DHA is proud to serve our beneficiaries and is committed to ensuring that all patients receive excellent care. DHA has established, in writing, policies that maintain formal and informal processes for patients to undertake when they believe otherwise.

References

DHA Administrative Instruction 101, Processing Procedures for Complaints Involving Discrimination in Military Health System (MHS) Health Programs and Activities
DHA Procedural Instruction 6025.02, Nondiscrimination in Military Health System (MHS) Programs and Activities

Download and review military health policies. 

Late & No Show Policy

Late & No Show Policy

Military Health System Policies

Don’t forget to keep your family’s information up to date in DEERS!