Health Services

Pharmacy 

We fill new prescriptions and refills at no cost for covered medications for:

  • Active Duty
  • Retirees
  • Family Members
Learn more about eligibility for TRICARE pharmacy benefits.  

Filling New Prescriptions 

We fill prescriptions from both military and civilian providers. 
Providers from Our Facility 
Your provider may submit a prescription directly to the pharmacy during or after your appointment.  
  • You can activate the prescription(s) and wait, or 
  • You can come back later to pick them up.  
Civilian Providers 
If you have prescriptions from a TRICARE-authorized civilian provider: 
  • The provider can submit an electronic prescription to our pharmacy, or 
  • You can hand-carry a written prescription to our pharmacy. Note: This is the least preferred option. 
To submit an electronic prescription: 
Ask your provider to select the: 
  • Pharmacy name: DOD FT LEAVENWORTH PHARMACY
  • NCPDP/NPI number: 1721174 / 1730593567
If you hand-carry a written prescription: 
Check in at the kiosk. Follow on-screen prompts to check in.  

Activating New Prescriptions 

There are multiple ways to activate your prescription.
Option 1: Fastest and Preferred 
 Text “Get in line” to 833-851-1505, or visit Q-Anywhere online, during regular pharmacy hours to activate your prescription by text. Follow the prompts on your mobile device.  
Option 2: In Person 
Go to the pharmacy. Then, you’ll check in at the kiosk.  
  • Follow on-screen prompts to check in.  
  • To get text updates, you’ll need to enter your cell phone number. 
Option 3: Call the Pharmacy 
  • Call 913-684-6250 and then select Option 2, to activate your prescription.  
  • Processing times may vary based on pharmacy staffing and resources.  

Requesting Prescription Refills 

We have three ways to refill your prescriptions:
Option 1: Online 
  • Select the medication(s) you want to refill. 
  • Follow the prompts to select where you want to pick it up. 
  • You’ll be given a date and time when your refill(s) will be ready to pick up. 
Note: If you’re not a registered user, you’ll need to sign up first. 
Option 2: By Phone 
  • Call our pharmacy refill line at 913-946-7813 and use the prescription number on the label to follow the prompts to order your refill.
  • If enrolled in text message alerts, you’ll get a text notification when your refills are ready to pick up. 
Option 3: Call Center 
If you don’t have the prescription number on your label you can call 913-684-6250 and select Option 2. Processing time varies based on pharmacy staffing and resources. 

Picking Up Your Prescriptions 

You’ll need a valid uniformed services ID card to pick up a prescription. This includes children aged 10 and older. Prescriptions not picked up will be returned to stock after 10 business days. If you can’t pick up your prescription within this timeframe, please contact the pharmacy. If you’re picking up a prescription for another person, please bring that person’s valid uniformed services ID (or photocopy, digital picture). 

ScriptCenter 
Munson Army Health Center Script Center, located in the South Entrance, is available from 6 a.m. to 5 p.m. Certain items may not be available from the ScriptCenter, such as refrigerated medications, oversized items, and/or certain controlled substance prescriptions. 
Pharmacy 
Visit the Lobby: Take a ticket from the kiosk and wait for the Pharmacy staff to call you to a window to activate your prescription. Once your prescription is activated you may wait in the lobby for your prescription, or you may return later (up to 14 days) to pick up your prescription. If you choose to return later, proceed directly to Window #7 when you return, no ticket is required when returning for pick up.  

Drug Take Back Program 

Proper disposal of prescription drugs reduces the risk of unintentional poisoning, drug abuse, and environmental harm.  
If you want to dispose of unwanted or unneeded drugs: 
  • Drop them in the secure bin located in the pharmacy near Window #1, or  
  • Pick up an envelope, take it home, and mail them to the destruction agency. 
Several exclusions apply. This includes: 
  • syringes  
  • needles  
  • liquids greater than 4 ounces  
Also, if a medication appears on the FDA Flush List, it may be disposed of by flushing. 
 
Frequently Asked Questions  
How do I know if my prescription is covered? 
All military pharmacies follow the TRICARE Formulary – a list of TRICARE-covered prescription drugs and supplies. The TRICARE Formulary lists: 
  • Which drugs are covered. 
  • Drug information and frequently asked questions. 
  • Cost details ($0 at a military pharmacy and out-of-pocket costs elsewhere). 
  • Medical necessity/prior-authorization requirements and link to forms.  
  • If a prior-authorization and/or medical necessity is required, your provider must submit the request to TRICARE before your prescription can be filled. 
Can my network provider send controlled substances prescriptions electronically? 
Yes! By regulations, all prescribers should send controlled substance prescriptions electronically.  
 
Can I refill a prescription if the last fill was not at a military pharmacy?   
Yes! Call our main pharmacy line and ask them to transfer the prescription FROM your current pharmacy. It’s helpful to have the prescription bottle available to give the us the pharmacy name, phone number, prescription number, and medication name and dates. 
 
Can I pick up medications for another person? 
Yes! Please bring a valid uniformed services ID (or photocopy, digital pictures) for all patients getting prescriptions. Please note: Children 10 years of age or older must have their own ID card. 
What is the difference between a new, refill, and renewal prescription? 
A new prescription is one a provider writes for a specific quantity and subsequent refills. It may require extra verification or prior authorization. 
A refill is an additional supply of your medication that your doctor authorized as part of your original prescription. This pre-approval allows the pharmacy to dispense more of your medication without requiring a new prescription from your doctor. For example, take one tablet daily, quantity 90 with 4 refills. This means the patient can call the pharmacy every 90 days to have medication for a year without seeing their doctor for a new prescription every 90 days.  
A renewal is for a medication you’ve already been prescribed but it has expired or run out of authorized refills. 
What if I need a non-formulary or non-stocked medication? 
If you’re prescribed a non-formulary medication, there are extra steps for your provider to complete. Non-formulary drugs are non-stocked medications at MTF pharmacies. For these drugs, expect a longer turnaround time for preparation and ordering, or you may have to use an alternative pharmacy option, such as a TRICARE retail network pharmacy or the TRICARE Pharmacy Home Delivery. 
What do I do if my medication is out of stock? 
  • Ask your provider if they can approve you to switch to an alternative medication. 
  • Be sure to ask for the expected resupply date so you know whether to wait or seek another option 

I’m deploying. How can I fill my prescriptions? 
Before deploying, MTF pharmacies can provide your initial deployment prescription in a quantity to support your deployment within legal requirements. You can fill prescriptions and get refills through the Deployment Prescription Program once in theatre if the location is not restricted by foreign postal law. 

Contact Us

Location

550 Pope Ave.
Fort Leavenworth, KS 66027

Hours

Pharmacy Call Center:
Weekdays 8 a.m. - 4 p.m.

Pharmacy Lobby
Weekdays 8 a.m. - 4:30 p.m.

ScriptCenter:
Weekdays 6 a.m. - 5 p.m.

The Pharmacy is CLOSED on all weekends and federal holidays and closes at noon on scheduled training days. Training days will be announced on our website and social media.

For general facility information please call Munson’s Information Desk at 913-684-6000.

 







 
 
Don’t forget to keep your family’s information up to date in DEERS!