Munson Army Health Center will close at noon, Friday, March 28 for training. Please remember, after hours, weekends and holidays, the Military Health System Nurse Advice Line can assist with non-emergent medical concerns that may arise. Call 1-800-TRICARE (874-2273), option 1.

Live in the West Region? There is now a referral approval waiver in place through March 31, 2025. >>Learn More

Also, you have until March 31 to set up  your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.

Patient Resources

MHS GENESIS Electronic Health Record System

Munson uses MHS GENESIS Electronic Record System

 To view and print the MHS GENESIS Patient Portal TRIFOLD CLICK HERE.

What Patients Need to Know

MHS GENESIS, the electronic health record for the Military Health System, provides enhanced, secure technology to manage your health information. MHS GENESIS integrates inpatient and outpatient functions that will connect medical and active duty dental information across the continuum of care, from point of injury to the military treatment facility. This includes garrison, operational, and en route care, increasing efficiencies for patients and healthcare professionals.

Key Benefits

Through the Patient Portal, you can:
  • View your health information
  • Exchange secure messages with your care team
  • Request prescription renewals
  • View notes from your clinical visits and certain lab/test results, such as blood tests
  • Request medical and active duty dental appointments
  • Complete a pre-visit active duty dental health questionnaire online
  • Look up information related to your health concerns and medications

Access MHS GENESIS Patient Portal Visit:

To register for and access MHS GENESIS Patient Portal, visit MHS GENESIS Patient Portal 
  • If you do not have a common access card (CAC) or a My Pay account, you will need to create a DS Logon account to access the Patient Portal.
  • To ensure MHS GENESIS can confirm your identity and provide the highest levels of cyber security and safeguards of your health information, you will be required to complete a brief verification process. You will be provided 3 minutes to complete a 4-question quiz to verify your identity. Responses may include providing your DoD ID number (found on your military ID Card), and some personal information including financial questions, and past addresses.
  • You will create your Patient Portal Password in the online registration process. A new password will need to be created every 180 days.
  • Once you have successfully created your DS LOGON, click on "Upgrade to Premium Account' to upgrade your account to premium Access to view your health information.
  • For assistance call the Defense Manpower Data Center at: 800-538-9552.

Don’t forget to keep your family’s information up to date in DEERS!