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A: If you are a patient that has never been registered or treated at a Military Treatment Facility (MTF), and wish to schedule an appointment or utilize Munson’s services, send: Sponsor Name Sponsor DOB Sponsor DOD# / SSN# Address Phone# to include Name, DOB, and Phone# of any dependent(s), if applicable, to Medical Records: usarmy.leavenworth.medcom-mahc.list.pad-rr@health.mil indicating “Patient Registration” in the Subject line, or call Medical Records at (913) 684-6605. You only have to register with Munson if you are new patient in the Federal System or have never been registered or treated at an MTF. If you have previously been registered or treated at another MTF, it is not necessary to register at Munson.
A: Yes, dependents can register themselves, as long as they know their sponsor’s information. Registration can be completed virtually via e-mail (usarmy.leavenworth.medcom-mahc.list.pad-rr@health.mil) or telephonically, by calling Medical Records (913) 684-6605.
A: Service Members retiring may either clear virtually or in person at Medical Records. To clear Medical Records virtually, e-mail orders to Medical Records: usarmy.leavenworth.medcom-mahc.list.pad-rr@health.mil indicating “Retirement” in the Subject line. To clear in person, provide a copy of orders and visit Medical Records M-F 0730-1600. Additionally, approximately 6 months prior to your retirement date, you must submit a request for your full medical record to Release of Information. E-mail your request (DD 2870) along with a copy of your ID to Release of Information: usarmy.leavenworth.medcom-mahc.list.roi@health.mil. For further information contact Release of Information (913) 684-6747/6205. Release of Information’s hours of operation are M-F 800-1600.
A: Service Members may in/out process virtually or in person at Medical Records. For Service Members to in/out process virtually, SM must e-mail their orders to Medical Records: usarmy.leavenworth.medcom-mahc.list.pad-rr@health.mil indicating “In/Out Processing” in the Subject line. To in/out process Medical Records in person, provide a copy of orders and SM will be cleared from the Installation Support Module (ISM). Medical Records’ hours of operation are M-F 0730-1600.
A: Please refer to the appropriate branch below for details. Your line of duty documentation will be added to your electronic health record and a notification will be created to let the appointment line know that you are eligible for a line of duty appointment. The appointment line can be reached at (913) 684-6250. Army service members must submit the following documents to Medical Records: DA Form 2173, signed by an O-3 or higher, with medic notes and/or initial medical treatment documents, if available. Documents may be submitted via email to usarmy.leavenworth.medcom-mahc.list.pad-rr@health.mil with subject “Line of Duty”, or via fax to (913) 684-6077. Air Force service members must submit the following documents to Medical Records: AF Form 348, signed by an O-3 or higher, with medic notes and/or initial medical treatment documents, if available. Documents may be submitted via email to usarmy.leavenworth.medcom-mahc.list.pad-rr@mail.mil with subject “Line of Duty”, or via fax to (913) 684-6077. Navy and Marine Corps service members must submit the following documents to Medical Records: a line of duty memorandum (to include details of the incident and affected body part), signed by an O-3 or higher, with medic notes and/or initial medical treatment documents, if available. Documents may be submitted via email to usarmy.leavenworth.medcom-mahc.list.pad-rr@mail.mil with subject “Line of Duty”, or via fax to (913) 684-6077. The above instructions are relevant for all Reserve and National Guard service members as well.
A: For your child’s immunization record to become a part of their electronic health record, the hard copy must be brought to the Multiservice Specialty Clinic to be transcribed by a representative.
A: Service Members can request full medical records in person or virtually through Release of Information. To request records virtually, submit a request to Release of Information by completing an Authorization for Disclosure of Medical/Dental Information form DD 2870. E-mail the completed DD 2870 form along with a copy of your identification card (for verification purposes) to Release of Information: usarmy.leavenworth.medcom-mahc.list.roi@health.mil. To request records in person, visit Release of Information M-F 800-1600. Full record requests typically take 30 days to complete, and is given on disk format at no charge to you. Paper format is also available for a 63¢ per page. The disk may be picked up in person or mailed to the ‘Name of person/Organization to receive the information’ listed in section 6 of form DD 2870. Additional copies of disks are $18.
Yes, these are accessible through the MHS Genesis Patient Portal
A: Contact Referral Management (913) 684-6332/6319.