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Patient Resources

Frequently Asked Questions (FAQs)

Frequently asked questions about our facility.

Do I need to register with Munson prior to scheduling an appointment or utilizing services? If so, how?
What is the age requirement for a child to have an ID Card?
How do I get a Flu Vaccine?
How do I safely dispose of Medical Sharps?
How do I get a COVID-19 test?
Do you have walk-in strep tests?
I am a Service Member/Dependent, how do I virtually request a copy of my full medical record (for Personal use/Continued medical care/School/Insurance/Retirement/Legal purposes) and how long does it typically take?
Can I access my immunizations, lab/radiology/referral results, or clinic notes for a referral online?
When are your Training Days?

Do I need to register with Munson Prior to scheduling an appointment or utilizing services? If so, how?
Can dependents register at Munson, or does the sponsor have to?
I am a Service Member retiring, what do I need to do to clear Medical Records?
How do Service Members In/Out process?
How do I schedule a line of duty appointment at Munson Army Health Center?
Can I make my civilian provider medical records part of my electronic health record at Munson?
I am a Service Member/Dependent and would like for my child’s hard copy immunization record to be included in his/her electronic medical record, how would I accomplish this?
Can I access my electronic health record such as immunizations, lab reports/radiology/referral results, or clinic notes online?

I am a Service Member/Dependent, how do I request a copy of my full medical record (for Personal use/Continued medical care/School/Insurance/Retirement/Legal purposes) and how long does it typically take?
Can I access my electronic health record such as immunizations, lab reports/radiology/referral results, or clinic notes online?
If I do not have an account on MHS Genesis to access my Patient Portal, how do I retrieve a copy of my immunizations, lab/radiology/referral results, or clinic notes?
How do I retrieve health records needed to accompany my referral consultation?
How do I retrieve results if I am a Service Member in the process of retiring and have already received a copy of my full medical record, but continues to attend medical appointments?

Don’t forget to keep your family’s information up to date in DEERS!